South Africa: Southern Africa Advanced Administrative, Protocol & Diplomacy Conference for UN Agencies, Govt & Major Corporations

Southern AfricaAdvanced Administrative, Protocol & Diplomacy Conference for UN Agencies, Govt & Major Corporations scheduled for the 12th – 16th October 2015 at The Capital 20 West Hotel, Sandton, Johannesburg South Africa.

An administrator/executive assistant is responsible for providing financial services, budget preparation, procurement, travel arrangements, property control, and general administration. They offer services, advice and guidance to the programmes, sections and offices within the Institute as endeavor to ensure sound and efficient financial management of resources and funds, in accordance with institutional financial rules and regulations, established policies and procedures, and specific donor requirements.
This 5 day interactive training is therefore designed to help the administration staff in the institution to build and project confidence, keep conversations focused and productive, exhibit knowledge and credibility and exert influence in everyday interactions. Participants will be able to create a powerful alliance with superiors and enhance a professional profile within the organization. Discussions will also examine the essential relationship-building skills will help in the development of workable strategies and establish one's authority and get ideas noticed. Another focus will be the impartation of skills that are needed to make a difference and grow in one's career and in the organization. To excel in this rapidly changing work environment, one needs more skills than ever before – like understanding the organization's business, managing change, communicating strategically, leading, working in teams and juggling new assignments with current responsibilities.

Key Learning Outcomes:

1. Understand and apply strategic language used by managers and executives
2. Analyse operational systems in their areas of responsibilities and develop enhancement plans
3. Understand the risks associated with handling confidential information and developing sustainable risk mitigators
4. Manage changing roles and responsibilities whether working with bosses, peers, team members or external stakeholders
5. Meet dynamic work expectations by expanding proactive capabilities
6. Assertively and confidently manage conflicts to achieve results
7. Apply emotional intelligence and effective listening practices
8. Use strategic diplomacy to handle office politics, difficult people and demanding situations
9. Effectively run office projects from initiation to close-out
10. Understand and apply protocol, diplomacy and etiquette when interfacing with VIPs

Training Methodology:

The Conference is based on a combination of interactive activities - group and individual exercises, case studies, role plays and discussions - along with formal inputs.

Who Should Attend:
From UN Agencies, Government, Foreign Ministries, International Organisations & Major Corporations, Trade Unions, Political Parties, NGOs etc:

1. Programme Managers
2. Programme Assistants
3. Programme Executives
4. Executive Associates
5. Executive Secretaries
6. Protocol Personnel
7. Diplomatic Personnel
8. Administrators
9. Supervisors
10. Secretaries
11. Support Staff
12. PA's
13. Anyone who is responsible for coordinating, managing or being an effective member of Protocol, Diplomacy Or an office team
14. Anyone wishing to gain knowledge on Protocol, Diplomacy & Administrative skills

Fee Option 1:

5 Days Summit: USD 3550 per delegate include 6 nights bed & breakfast, airport transfer, training material, lunch, limited refreshment

Fee Option 2:

5 Days Summit: USD 2400 per delegate include training material, lunch, limited refreshment

Tour to Nelson Mandela House in Soweto ( optional ) USD 100 per person

Register now by calling on +27 (011) 794 5232, + 27 ( 011 ) 056 2544, Mobile: +27 (82) 262 1657

OR

Email:**nelson@cornerstone-intsa.net**

Web**:** www.cornerstone-intsa.co.za

Physical Address:Wild Fig Business Park, Cranberry Street, Honeydew,
Johannesburg, 2170
Republic of South Africa.